CASE STUDY · AUTOMATION
Email-to-database workflow for an e-commerce client
Order confirmations, supplier emails, inquiries — parsed on arrival and written directly into the client's database. The team only sees exceptions.
THE PROBLEM
Hours of copy-paste, every day, per seat.
Order confirmations, supplier emails, and customer inquiries arrived daily across multiple inboxes. Every one of them required a team member to read it, pull the relevant fields, and paste them into the right database record. Routine, error-prone work that scaled linearly with sales volume.
WHAT IT DOES
Parse the email, write the row, flag the edge cases.
Built as a continuously-running workflow that intercepts incoming mail, extracts the structured fields, maps each field to its destination in the client's database, and flags only what doesn't fit a known pattern for human review.
- Parses incoming emails on arrival across multiple inboxes.
- Extracts structured fields using AI: order details, contact data, product references, line items.
- Maps each field to the correct destination in the client's database.
- Flags only the exceptions for human review (mismatches, edge cases, missing data).
- Built-in retry, logging, and error tracking.
BUILT WITH
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